Privacy Policy Statement
We are committed to protecting your privacy and ensuring your personal data is protected. This privacy policy statement explains the various personal data we collect and how we process and protect it.
We will treat your personal data confidentially at all times and ensure that our policies and practices regarding collection, use, storage, disclosure, transfer, confidentiality and access to personal data are in compliance with Hong Kong laws.
Personal Data Collection Statement ("This Statement")
This statement is issued by Jiaxi Trading Limited (collectively, "we" or "us") in connection with the operation of our retail business in accordance with the Privacy Ordinance.
1. This statement is updated from the effective date.
2. Definition
In this statement, unless otherwise stated, certain special words are interpreted as follows:
2.1. Database: refers to the database in which our customers’ personal information is stored
2.2. Effective date: October 5, 2023
2.3. Our applications: applications operated by us that are available on designated mobile devices.
2.4. Our customer hotline: the service hotline number listed on our website or our App.
2.5. Our stores: including "Ha market" and other forms of retail stores (including online or physical stores) that we may operate from time to time.
2.6. Privacy Ordinance: refers to the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong)
2.7. Personal data: The same definition as “personal data” under the Privacy Ordinance.
2.8. Registered customers: Customers who have registered an account in our application or our website.
2.9. Our website: www.hamarket.com.hk
2.10. Retail products or services: that is, the provision of product sales and services (whether through physical or online channels)
Personal Data: What we collect and why we collect it
3. To become a registered customer and enjoy our various products and services, you need to provide us with certain necessary personal information. We may also ask you to provide other information to help us provide you with and select products and services that we think will be of interest to you. The types of personal information we may collect include your name, address, email, phone number, date of birth, gender, age, shopping preferences and hobbies, etc.
4. We have the right to collect, store, process and/or use personal data in the database as described in the statement. If you are unable or unwilling to provide comprehensive and accurate personal information, we may not be able to provide or continue to provide you with our various products and services.
About the use of your personal data
5. You agree that we may use and store the personal information you provide to us and your use of our website and/or our applications for:
5.1. Process your application as a registered customer;
5.2. Provide you with our services;
5.3. The normal management, operation and maintenance of our website and/or our applications;
5.4. Provide you with regular information, including details of our retail operations and related rewards;
5.5. Provide you with the retail products or services you request;
5.6. Process purchase orders from our store, including verifying your payment details/status;
5.7. Conduct activities, games or competitions in which you participate;
5.8. Sort and analyze data so that we can understand your characteristics and purchasing behavior, provide you with other services that better meet your needs, and assist us in selecting retail products or services that may be of interest to you;
5.9. We design and provide new services to you, or improve existing services;
5.10. Investigate complaints, suspected suspicious transactions and study service improvement measures;
5.11. Prevent and detect crime;
5.12. Make disclosures in accordance with the law; and
5.13. Comprehensive behavioral analysis.
6. When we obtain your consent or express no objection, we will use your personal data for direct marketing purposes to you in the following related matters (whether by mail, email, phone, SMS or whether it is currently applied or Channels available in the future):
6.1. Offers and promotions provided by us;
6.2. We work with third-party merchants to provide you with the following types of product or service discounts and promotions::
a. Retail products or services;
b. Finance, investment, insurance, banking and credit cards;
c. Transportation, travel and accommodation;
d. Sports, leisure, recreation and entertainment;
e. Telecommunications products and services;
f. E-commerce (including transaction and payment platforms and online auctions).
7. We may disclose and transfer (whether in Hong Kong or overseas) your personal information to agents and contractors who have a duty of confidentiality to us to provide us with management, data analysis, marketing and research, telecommunications services, and professional services. services or other similar services.
8. When reorganizing our retail business and/or merging, selling or transferring (including part or all of our assets or equity) with us or a third party, we may disclose or transfer (whether in Hong Kong or overseas) your Your personal data will be used, held, processed or retained by the relevant actual or proposed transferee for the purposes described in Articles 5 and 6 of this Statement.
Browsing information collected from you (Cookies)
9. We use (Cookies) and similar technologies to collect data about you when you enter our website, our applications and our other related websites (collectively, "these websites"). Cookies are files that store information on your computer's hard drive or browser. This means we can recognize that you have visited these websites before. We use cookies to evaluate your usage, browsing and shopping habits on these websites, personalize your website experience and evaluate your activities on these websites, so as to make these websites easier to use and provide you with the best experience.
10. The types of information we may collect from you when you enter these websites include:
- information about the type of browser you use;
-Details of web pages you have viewed;
- Your Internet Protocol address (IP address);
- the hyperlink you clicked; and
- The websites you visited before entering our website.
11. You can refuse to accept Cookies by modifying the relevant Internet or browser option settings of your computer system, but you may not be able to use or activate all functions and services of these websites.
About using these websites
12. When you choose to use, visit or download these websites, or allow your device to connect to these websites via Wi-Fi, we will receive information about your location and mobile device, including your customized device’s unique identification, Global Positioning System (GPS) data or Wireless Network data (WLAN). Your location data is neither stored nor passed on to third parties. If you agree to use the positioning function and/or activate the notification function on your mobile device, we can provide you with positioning information services, including advertisements, search results and personalized content. If you agree to receive communications and advertising, we may send you push email communications or notifications (such as recommended promotions and products) based on your geolocation data services and/or your previous online activities when you are near our stores. ).
Most mobile devices allow you to turn off location services and push notifications on the device. If you wish to do this, please adjust the notification settings on your mobile device to reflect your personal preferences. We will notify you by following the relevant instructions on your mobile device.
Your rights regarding personal data
13. You have the right to:
13.1. Check whether we hold any personal information about you;
13.2. View the personal information we hold about you;
13.3. Request us to correct or delete any incorrect personal data;
13.4. Ascertain our policies and practices in relation to personal data (from time to time) and the categories of personal data we hold;
13.5. Request to stop receiving direct marketing messages from us at any time.
If you wish to delete your personal data, please write to the following address:
Ha market - Customer Service Manager
ROOM 2010 20/F TOWER 2
METROPLAZA 223 HING FONG ROAD
KWAI FONG
Or email to:
Email: info@hamarket.com.hk
If you have any inquiries, please use our customer hotline to contact customer service staff.
14. Under the Privacy Ordinance, we have the right to charge reasonable processing fees for requests to access personal data.
Protect your personal data
15. We take appropriate technical and corporate measures to protect the personal data you provide to us and prevent accidental or unlawful destruction, loss, alteration, disclosure or access to your personal data.
16. Our website may contain hyperlinks to other websites provided by third parties. We do not regulate these third-party websites or any content on these websites. Once you leave our website, we are not responsible for protecting your information and privacy. You should exercise caution and review the privacy statements of the websites you visit.
other
17. This statement does not limit your rights protected by the Privacy Ordinance.
18. If there is any discrepancy between the Chinese and English versions of this statement, the English version shall prevail.
19. This statement is governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.
20. We may update this statement from time to time, and the latest version will be posted on our website and our applications.